Privacy policy

Privacy Policy

Last Updated: April 26, 2025

This Privacy Policy explains how Ruvorae ("Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from ruvorae.com ("Site"), or otherwise communicate with us (collectively, "Services").

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on the Site and update the "Last Updated" date.

How We Collect and Use Personal Information

We collect personal information from various sources to provide and improve our Services. The type of information depends on how you interact with us.

Types of Personal Information We Collect

  • Information You Provide Directly: Name, address, phone number, email address, order details, account information, and customer support communications.
  • Information Collected Automatically: Device details, browser type, IP address, and interaction data through cookies and similar technologies.
  • Information from Third Parties: Vendors like Shopify, payment processors, and marketing partners may provide information about you.

How We Use Your Personal Information

  • Provide Products and Services: Process payments, fulfill orders, manage your account, arrange shipping, and facilitate returns.
  • Marketing and Advertising: Send promotional communications and display relevant advertisements.
  • Security and Fraud Prevention: Detect and prevent fraudulent or illegal activities.
  • Service Improvement: Provide customer support and enhance our Services.

Cookies

We use cookies to improve your experience, conduct analytics, and personalize content. For details, visit Shopify's Cookie Policy.

How We Share Personal Information

  • With service providers and vendors (e.g., payment processors, shipping partners, IT support).
  • With business and marketing partners.
  • With affiliates within our corporate group.
  • As required for legal compliance or business transactions.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us for removal.

Data Security and Retention

We take reasonable measures to protect personal information but cannot guarantee absolute security. We retain personal information as needed for legal compliance, account management, and service provision.

Your Rights

Depending on your location, you may have rights regarding your personal information:

  • Access your personal information.
  • Request deletion or correction of your personal information.
  • Request data portability or restrict processing.
  • Withdraw consent or object to processing.
  • Manage your communication preferences (e.g., opt-out of promotional emails).

To exercise these rights, please contact us at info@ruvorae.com. We may need to verify your identity before processing your request.

Complaints

If you have concerns about how we handle your personal information, contact us at info@ruvorae.com. You may also have the right to lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred and processed outside your country. We use standard contractual clauses and other mechanisms to ensure adequate data protection.

Contact Us

For any questions about this Privacy Policy or your rights, contact us at:

info@ruvorae.com
7901 4TH ST N STE 300, St. Petersburg, FL, 33702, US